Less operational complexity
Give your team a coordinated service relationship for payments, network management, technical questions, and support.
Power Technology Smart Charging Access™
Charging managed.
Potential unlocked.
A fully managed EV charging solution designed to eliminate operational complexity while maximizing long-term performance and revenue generation.
← Explore the driver experienceMore than a software subscription
Your charging operation.
Our ongoing focus.
Installing a charger is the beginning. Smart Charging Access brings the platform, people, and ongoing services together to support what happens next.
More visibility
Understand how your chargers are used, review charging revenue, and make better-informed decisions about your program.
A better driver experience
Connect straightforward charging access with around-the-clock assistance when drivers need help.
Support for the long term
Combine monitoring, updates, hardware replacement coverage, and account management in a program built around ongoing operation.
What’s included
Nine services.
One connected solution.
From day-to-day management to long-term care, every part of Smart Charging Access supports a simpler charging operation.
Operational management
We coordinate the day-to-day charging operation so your property team has a clear point of contact for service, support, and ongoing needs.
Power Protect™ hardware replacement coverage
Hardware replacement coverage helps address covered equipment failures and supports long-term planning. Eligible equipment, coverage periods, exclusions, and replacement procedures are defined in your agreement.
Cloud-based charger management platform
Bring station status, charging activity, access settings, and reporting into a connected platform, with tools configured around your property.
Remote monitoring & diagnostics
Our team monitors connected equipment and investigates issues remotely to help identify problems and guide the next steps toward resolution.
24/7 driver & technical support
Give drivers and technical teams a support resource around the clock for charging questions, troubleshooting, and assistance.
Software updates & security enhancements
Ongoing updates support the charging experience and help keep the software current as functionality and security needs evolve.
Revenue collection & reporting
Charging payment collection and reporting help you understand revenue, usage, and energy activity without building a separate process for every station.
Dedicated account management
Work with a dedicated contact who understands your charging program and helps coordinate questions, reviews, and changes as your needs grow.
Network management & performance optimization
We review network operation and charging activity to identify opportunities to improve connectivity, station performance, and the charging experience.
Power Protect™
Plan beyond
the first installation.
Power Protect™ hardware replacement coverage is part of Smart Charging Access, helping you plan for covered equipment issues as your charging program matures.
Our team helps assess the issue, confirm applicable coverage, and coordinate the replacement process under your agreement.
Your proposal defines covered hardware, coverage duration, eligibility, exclusions, and any applicable labor, shipping, or site-work responsibilities.
Hardware and ongoing care, working together.The benefits of smart charging
Make charging work
for your property.
Connected charging gives you options that standalone equipment cannot provide on its own. We help align those options with your drivers, parking environment, and operating goals.
Pricing with a purpose
Configure charging rates and access around your property’s needs. Time-based pricing, including Power Hours where enabled, can encourage charging during preferred periods.
Decisions backed by activity
Use charging sessions, energy use, and revenue reporting to understand demand and guide future expansion.
Earlier insight into issues
Remote visibility helps our team investigate connected charger issues and coordinate the appropriate response.
A connected driver journey
Pair compatible equipment with digital payment options, clear pricing, and charging updates where enabled.
Available controls and functions depend on charger compatibility, connectivity, and site configuration. Revenue and utilization depend on actual demand, pricing, energy costs, and site conditions.
From planning to ongoing operation
A clear path forward.
Start with your property’s needs. Build a charging program with the right equipment, service scope, and support.
01
Review your property
We discuss your equipment, parking layout, drivers, connectivity, and charging goals.
02
Define your program
Your proposal sets out the service scope, Power Protect™ coverage, fees, and revenue arrangements.
03
Connect & support
Once the equipment is commissioned and connected, ongoing software, monitoring, reporting, and support keep the program moving.
Common questions
Know what to expect.
Is Smart Charging Access just an app?
No. It combines the cloud platform with operational management, support, monitoring, updates, revenue reporting, account management, network optimization, and Power Protect™ hardware replacement coverage. The driver app and browser-based experience are part of the wider charging journey.
Can it support equipment we already own?
We can review your existing equipment, connectivity, and operating requirements to confirm compatibility and recommend an appropriate service scope.
How are pricing and service fees handled?
Your proposal explains service fees, payment collection, revenue distributions, and any revenue-sharing arrangement for your charging program. Our team will walk through the structure before you move forward.
Does smart charging guarantee revenue or prevent every outage?
No. Smart Charging Access provides tools and ongoing management to support performance. Actual revenue, availability, and utilization depend on demand, equipment, connectivity, energy supply, site conditions, and your service agreement.
How do drivers get help?
Smart Charging Access includes 24/7 driver and technical support. Drivers can use the support information displayed on the charger or in the charging experience.
Let’s build your charging program
Less to manage.
More room to grow.
Tell us about your property and we’ll help you define a Smart Charging Access program around your equipment, drivers, and goals.
Power TechnologySmart Charging
Access™
Access™
Hardware. Software. Support.
Working together.