Comprehensive Protection. Maximum Uptime. Zero Hassle.

The Power Technology Guarantee provides end-to-end support for your EV charging stations—delivering proactive monitoring, expert maintenance, fast issue resolution, and industry-leading service to keep your network running smoothly.

With the Power Technology Guarantee, your EV charging investment is fully protected—giving you peace of mind, higher uptime, and more time to focus on your business.

Proactive Monitoring, 24/7

• Get ahead of problems with real-time remote monitoring and diagnostics

• Maintain 98%+ annual uptime, including for hardware-related outages

• Reduce disruptions through proactive troubleshooting and automated dispatch

• Access dedicated support 24/7, 365 days a year

Fast Response When You Need It

• All service requests receive a response within one business day

• Most parts ship within 3–5 business days

• Power Technology-certified technicians are dispatched within one business day of part delivery

• We handle logistics, scheduling, and service coordination—so you don’t have to

Full Parts & Labor Coverage—No Surprises

• Comprehensive warranty includes parts, labor, and travel

• Covers issues typically excluded, such as vandalism and accidental damage

• One simple program—no hidden fees or unexpected charges

Powerful Reporting & Visibility

• Monthly station performance summaries for easy tracking

• Quarterly reports on usage trends, uptime, energy consumption, and environmental impact

• Benchmark your station performance against similar properties for actionable insights